It’s normal to have questions. We’re here to help answer them.
How do I seek outpatient treatment?
For outpatient behavioral health treatment, simply call 860.496.2100 to take the first step. From there, you’ll complete a phone triage, then attend and complete a 90-minute psychiatric evaluation with one of our licensed clinicians. At that evaluation, you will be recommended for the best treatment for your situation.
The Department of Children and Families is requesting that I do a drug screening/mental health evaluation. Can you help with that?
Yes, McCall provides drug screenings and mental health evaluations. Please call 860.496.2100 to get started. From there, you’ll complete a phone triage, then attend and complete a 90-minute psychiatric evaluation and urine drug screening with one of our licensed clinicians. Following this evaluation, you’ll either be recommended for treatment or not recommended for treatment. McCall will then correspond with the referring social worker and submit the proper documentation.
How many sessions are involved in the Intensive Outpatient Program (IOP)?
McCall’s Intensive Outpatient Program includes a total of 18 three-hour sessions, which are attended three days a week for six weeks.
What happens after I complete IOP?
Our staff will continue to assess and make recommendations for step down groups that will meet one to two times per week.
How do I seek inpatient treatment?
For inpatient behavioral health treatment, simply call 860.618.6297 to take the first step. From there, you’ll complete a residential phone screening, and will be advised as to what to expect next (every situation is different). A recent physical, a negative TB test, and a negative COVID-19 test are required to be admitted.
Does McCall Behavioral Health Network offer withdrawal management?
Currently we do not offer withdrawal management. We do, however, offer inpatient and outpatient treatment for substance use and co-occurring disorders, including same day Medication-Assisted Treatment (MAT) inductions. If withdrawal management is needed, we can refer you to any of the state or partner agencies that have availability.
Does McCall Behavioral Health Network accept clients that do not have a substance use disorder and only have a mental health disorder?
Yes, McCall accepts clients with mental health disorders, substance use disorders, or co-occurring disorders.
Does McCall Behavioral Health Network offer individual sessions?
Yes, McCall offers both individual and group counseling sessions. As part of your individual treatment plan, we will recommend which sessions would best meet your needs.
Will you accept my insurance?
We accept Husky, most private insurance plans, and no one will be denied access to services due to inability to pay. There is a discounted/sliding fee schedule available based on family size and income. To find out if we accept your insurance plan, please contact us for assistance.
Anti-discrimination policy.
The McCall Behavioral Health Network will not discriminate in the provision of health care services to an individual:
- Because the individual is unable to pay for the health care services;
- Because payment for those services would be made under Medicare, Medicaid, or the
Children’s Health Insurance Program (CHIP); or - Based upon the individual’s race, color, sex, age, national origin, disability, religion, gender
identity or sexual orientation.
Have another question?
Please don’t hesitate to contact us. We’re here to help.